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Is Career Training Right For You? Find Out!
IT Support Technician maintain computer networks and solve any problems that may occur with them. Any company or organization that uses multiple computers or software platforms needs a skilled IT Support Technician to coordinate and connect the different systems.
Start your career in IT Support Technician today.
Academy of Learning's IT Support Technician program will provide you with the necessary skills and knowledge to plan, install, and provide routine control over and manage exceptional situations in relation to quality communications network services in an information system.
This program provides in-depth knowledge of evaluating communications hardware, software, and transmission service alternatives against changing business requirements, maintaining links with network suppliers, monitoring network performance, providing support for systems, localizing and rectifying faults in networks and handling non-routine user/customer problems, and providing expertise and practical assistance in delivering service that complies with statutory and other standards, as well as strategic and tactical plans.
This fun,
online quiz takes 3 minutes to complete and you'll get a personalized report. Identify your
strengths and social style plus the training and positions you're best suited for.
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Recent studies indicate that strong growth in IT jobs, especially for skilled Computer and Network Operators, are expected over the next few years. Careers that correspond with the skills learned in this program include:
Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them.
IT Support Technician provide day-to-day onsite administrative support for software users in a variety of work environments, including professional offices, small businesses, government, and corporations. Their duties may include:
Keyboarding
Minimum 25 words per minute (WPM)
Operating Systems
Windows 10 level 1 and 2
Computer Networking
CompTIA Network+
CompTIA Security +
CompTIA Server+
PC Troubleshooting
CompTIA A+
Microsoft Certification
Microsoft Windows 10 Configuring
Microsoft Azure
Job Readiness/employability Skills
Job Search and Resume Writing
All courses in our programs are delivered through our unique Integrated Learning System™ (ILS). Through ILS, you will develop a true proficiency in each topic, no matter your age or skill level upon enrolment. Our learning coaches are with you every step of the way to provide individualized assistance and encouragement in a supportive and non-competitive learning environment.
Here’s how it works:
This fun, online quiz takes 3 minutes to complete and you’ll get a personalized report. Identify your strengths and social style plus the training and positions you’re best suited for.Get Your Career Training Readiness Score Now
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Explore the heartfelt testimonials from our satisfied students
Office Clerk
"I came to AOLCC in September 2019 and I am glad I did. I came to here to better my education and enhance my skills. The staff are very friendly and help you whenever you need. I would highly recommend Academy of Learning because it is self-pace – you do it on your own time. Thank you AOL!!"
5.0
Medical & Social Services
"I chose to come attend AOLCC to further my education, to become self-sufficient, self-empowered and to get back into the work force doing what I truly love, to empower others suffering with addictions. I heard about the college from another student who enjoyed the school and her course. It was a good experience and I felt supported, always knowing there were coaches and help when I needed it. I was always supported and encouraged and I really enjoyed my time at AOLCC."
5.0
Medical & Social Services
"If and when I need extra training in any category, I will definitely be coming back to the Academy of Learning Career College. School has never come easy to me, but being here has been an excellent and very rewarding experience for me. Especially the support I received from Helen and Kyle, THEY ARE THE BEST!"
5.0
Administrative Assistant
"I was out of the country for 4 years and when I came back to Canada, I applied for some clerical positions with no luck. I found that most companies wanted certificates. That is when I came to AOLCC and with the help of the facilitators, I made the decision to enrol for the Administrative Assistant Diploma. I feel I learned a lot in every subject that I will take forward into a new career path."
5.0
Technology & Design
"Going to AOLCC has been a very good experience for me. The staff was informative and polite. Courses were taught very well and all my questions were answered. Thanks to the staff for everything."
5.0
AOLCC offers more than 30 diploma and certificate programs in business, healthcare, technology, accounting, and administration across Kamloops, Kelowna, Nanaimo, and Victoria.
Most programs are completed in 4 to 12 months. The self-paced structure means motivated students can finish even faster.
Yes. Eligible students in British Columbia may qualify for both federal and provincial funding options. This includes financial assistance that allows you to work full-time while studying, receive increased living allowances, and access zero-interest loans.
Absolutely. Our flexible learning model is designed for students who need to balance school with part-time or full-time work. Many of our students work while completing their programs.
We currently have campuses in Kamloops, Kelowna, Nanaimo, and Victoria - WestShore, with programs tailored to the needs of each region.
With campuses in four strategic locations, AOLCC is your go-to career college in BC
Each AOLCC campus serves as a local hub for career skills training and community connection. Whether you are searching for colleges in Kamloops, BC, colleges in Nanaimo, BC, or a career college in Kelowna, our campuses are easily accessible and connected to local employers.
699 Victoria Street
A welcoming, centrally located campus in the heart of the city
347 Leon Avenue
Serving the Okanagan with flexible programs for career starters and changers
1551 Estevan Road
Conveniently located for students on Vancouver Island seeking certificate programs
754 Goldstream Avenue
Offering diploma and certificate programs to students in Greater Victoria and beyond
Our campuses are accessible via public transit, and many offer nearby parking options. If you’re looking for career training in other BC locations, we can connect you with our extended AOLCC network.
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