Menu
Assessment
Is Career Training Right For You? Find Out!
Academy of Learning offers two Microsoft Outlook training levels for every one from pure beginners, to those needing an Outlook refresher, to those who need to upgrade their skills to an expert level. Each course includes everything you need for success.
Start your journey towards a new career today by requesting program details.
Financial Assistance
Career OptionsStart DatesJob OpportunitiesBoth levels of our MS Outlook training is available at the following campuses:
All courses in our programs are delivered through our unique Integrated Learning System™ (ILS). Through ILS, you will develop a true proficiency in each topic, no matter your age or skill level upon enrolment. Our learning coaches are with you every step of the way to provide individualized assistance and encouragement in a supportive and non-competitive learning environment.
Here’s how it works:
In this course, students learn how to use both the e-mail program and the personal information manager components of Microsoft Outlook. The skills learned in this course will help students use Microsoft Outlook effectively both at work and in their personal lives. View PDF of Microsoft Outlook – Level 1.
Module 1: Navigating MS Outlook
Introduction to Microsoft Outlook; Starting and Exiting the Application; Exploring the Microsoft Outlook Environment; The Shortcut Menu and Dialog Boxes, and Working with Outlook; Getting Help While You Work
Module 2: Microsoft Outlook Email and Messages
Sending Messages; Receiving Messages; Printing and Deleting Messages; Replying to and Forwarding Messages; Formatting Messages
Module 3: Contacts in Microsoft Outlook
Creating and Using Contacts; Using Electronic Business Cards; Organizing and Finding Contacts; Using the Address Book; Using Contact Groups; Printing Contacts
Module 4: Calendar Options and Appointments
Viewing the Calendar; Changing Calendar Options; Scheduling Appointments; Scheduling Events; Scheduling Recurring Appointments; Managing Calendar Items; Printing
Module 5: MS Outlook Tasks
Creating and Editing Tasks; Creating a Recurring Task; Working with Tasks in Other Areas of Outlook; Assigning and Tracking Tasks; Viewing and Organizing Tasks; Printing; Changing Preferences
Module 6: Journals in Microsoft
Using Journal; Manually Creating a Journal Entry; Automatically Creating Journal Entries; Viewing the Journal; Using Notes; Changing Views of Notes; Assigning Contacts to Notes; Printing and Deleting Notes
In this course, students learn to customize Outlook, personalize and secure e-mail messages, and organize and manage e-mail effectively. Students learn to search, sort, filter and categorize e-mail messages. They learn to archive messages, and retrieve archived messages, create and manage rules, and customize message alerts. They also learn how to utilize Outlook to collaborate and share information with others. View PDF of Microsoft Outlook – Level 2.
Module 1: Formatting, Attachments and Folders
Formatting Message Content; Working with Message Attachments; Organizing Mail Using Folders; Using Search Folders
Module 2: Navigating and Customizing MS Outlook
Customizing the Navigation Pane; Customizing the Ribbon; Customizing the Quick Access Toolbar; Working with the To-Do Bar and Changing Views; Modifying E-mail Options; Managing E-mail Accounts
Module 3: Signatures and Security Options in Microsoft
Using E-mail Signatures; Modifying Message Options; Securing E-mail Messages; Saving Messages
Module 4: Categories, Flags and Archiving for Microsoft Outlook
Arranging and Searching; Using Color Categories and Message Flags; Archiving Data
Module 5: Rules, Shortcuts and Junk
Using Rules; Creating a an Automated Response Rule; Using Quick Steps; Filtering Junk E-mail; Using Desktop Alerts for New Messages
Module 6: Calendars, Meetings, Schedules
Scheduling Meetings; Sharing and Viewing Calendars; Using Voting Buttons
Each level of Microsoft Excel includes online/digital resources, interactive practice, remote access for safety, one-on-one Learning Coach assistance, and comprehensive textbooks. These courses are recognized across the province and country. They are also eligible for third party funding including Worksafe, insurance, employer, WorkBC organizations and many more.
Students accomplish the learning objectives for each module through a series of hands-on tasks, for which they are given step-by-step instructions and desired result checkpoints. The tasks provide ample opportunity for students to practice, apply, and develop the skills covered in the course.
A practice exercise and review questions are included at the end of each module to measure progress and reinforce the skills learned. There is also a lab exercise at the end of the course to provide further practice and review to reinforce the topics learned throughout the course, and to help prepare students for the exam.
This fun, online quiz takes 3 minutes to complete and you’ll get a personalized report. Identify your strengths and social style plus the training and positions you’re best suited for.Get Your Career Training Readiness Score Now
B.C. Private Training
Institutions Branch
B.C.
Education
Quality Assurance
Explore the heartfelt testimonials from our satisfied students
Office Clerk
"I came to AOLCC in September 2019 and I am glad I did. I came to here to better my education and enhance my skills. The staff are very friendly and help you whenever you need. I would highly recommend Academy of Learning because it is self-pace – you do it on your own time. Thank you AOL!!"
5.0
Medical & Social Services
"I chose to come attend AOLCC to further my education, to become self-sufficient, self-empowered and to get back into the work force doing what I truly love, to empower others suffering with addictions. I heard about the college from another student who enjoyed the school and her course. It was a good experience and I felt supported, always knowing there were coaches and help when I needed it. I was always supported and encouraged and I really enjoyed my time at AOLCC."
5.0
Medical & Social Services
"If and when I need extra training in any category, I will definitely be coming back to the Academy of Learning Career College. School has never come easy to me, but being here has been an excellent and very rewarding experience for me. Especially the support I received from Helen and Kyle, THEY ARE THE BEST!"
5.0
Administrative Assistant
"I was out of the country for 4 years and when I came back to Canada, I applied for some clerical positions with no luck. I found that most companies wanted certificates. That is when I came to AOLCC and with the help of the facilitators, I made the decision to enrol for the Administrative Assistant Diploma. I feel I learned a lot in every subject that I will take forward into a new career path."
5.0
Technology & Design
"Going to AOLCC has been a very good experience for me. The staff was informative and polite. Courses were taught very well and all my questions were answered. Thanks to the staff for everything."
5.0
AOLCC offers more than 30 diploma and certificate programs in business, healthcare, technology, accounting, and administration across Kamloops, Kelowna, Nanaimo, and Victoria.
Most programs are completed in 4 to 12 months. The self-paced structure means motivated students can finish even faster.
Yes. Eligible students in British Columbia may qualify for both federal and provincial funding options. This includes financial assistance that allows you to work full-time while studying, receive increased living allowances, and access zero-interest loans.
Absolutely. Our flexible learning model is designed for students who need to balance school with part-time or full-time work. Many of our students work while completing their programs.
We currently have campuses in Kamloops, Kelowna, Nanaimo, and Victoria - WestShore, with programs tailored to the needs of each region.
With campuses in four strategic locations, AOLCC is your go-to career college in BC
Each AOLCC campus serves as a local hub for career skills training and community connection. Whether you are searching for colleges in Kamloops, BC, colleges in Nanaimo, BC, or a career college in Kelowna, our campuses are easily accessible and connected to local employers.
699 Victoria Street
A welcoming, centrally located campus in the heart of the city
347 Leon Avenue
Serving the Okanagan with flexible programs for career starters and changers
1551 Estevan Road
Conveniently located for students on Vancouver Island seeking certificate programs
754 Goldstream Avenue
Offering diploma and certificate programs to students in Greater Victoria and beyond
Our campuses are accessible via public transit, and many offer nearby parking options. If you’re looking for career training in other BC locations, we can connect you with our extended AOLCC network.
© 2025 AOLCC All Rights Reserved.
Powered by Generation Marketing. 
