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50-Week PC Support Specialist Training Program in British Columbia

Become a Skilled Personal Computer Support Technician

Personal Computer Support Technician analyze, troubleshoot, and evaluate computer network problems. They play an important role in the routine maintenance of their organization's networks, such as performing file backups on the network.

Start your career in Personal Computer Support Technician today.

Academy of Learning's Personal Computer Support Technician program will prepare you to deal with the problems you may encounter when supporting personal computers in an office environment. The program provides in-depth knowledge of both computer hardware and software and prepares you to take the CompTIA A+, Network+, and Security+ certification examinations.

Students will gain practical, hands-on experience in troubleshooting computer problems and assembling a computer. Successful Personal Computer Support Technician graduates may choose to progress to advanced qualifications, such as MCSA.

Contact us today to learn more.

Is a Career as a PC Support Technician Right For You? Find Out!

Take the AOLCC "PC Support Specialist Career Training Readiness Quiz"

This fun, online quiz takes 3 minutes to complete and you'll get a personalized report. Identify your strengths and social style plus the training and positions you're best suited for.
Get Your PC Support Specialist Career Training Readiness Score Now >>

Career Opportunities

Skilled Personal Computer Support Technician are in high demand in today's skilled environment. Virtually all organizations with multiple computers require the skills of Personal Computer Support Technician who can become invaluable members of a management team.

Admission Requirements

Grade 12 or equivalent or Mature Student Status. Courses are open to any applicant who possesses a good command of the English language and is able to follow instructions. An admissions interview will be administered to determine if the applicant has the required interest, motivation, and entry-level skills to take this program. Full-time students must attend the required hours per week as per the course schedule and may do so at times convenient to them. Part-time students may set their own schedules to a minimum of two training sessions per week. These times may be scheduled during the day, evenings, or on weekends.

Duties and Responsibilitie

  • Providing technical support to end users within small- to medium-sized offices.
  • Troubleshooting hardware and software problems.
  • Replacing and installing new computer hardware.
  • Keeping up-to-date on new trends in personal computing.
  • Supporting all aspects of computer software applications and operating systems.

Program Outline

  • Operating Systems

    Advanced level of proficiency in a Windows operating system

  • Word Processing

    Intermediate level of proficiency in Microsoft Word

  • Spreadsheets

    Intermediate level of proficiency in Microsoft Excel

  • Graphic/Presentations

    Advanced level of proficiency in Microsoft PowerPoint

  • Database Management

    Advanced level of proficiency in Microsoft Access

  • Simulations and Drills

    Practical Applications – 2 Units

  • Office Skills

    Advanced level of proficiency in Microsoft Outlook

  • Business Skills

    Customer Service and Workplace Success/Intrapreneurship

  • PC Troubleshooting

    CompTIA A+ 220-901 and CompTIA A+ 220-902

  • Computer Networking

    CompTIA Network + and CompTIA Security +

  • Job Readiness/Employability Skills

    Job Search and Résumé Writing and Thought Patterns for a Successful Career

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AOLCC’s Integrated Learning System™

All courses in our programs are delivered through our unique Integrated Learning System™ (ILS). Through ILS, you will develop a true proficiency in each topic, no matter your age or skill level upon enrolment. Our learning coaches are with you every step of the way to provide individualized assistance and encouragement in a supportive and non-competitive learning environment.

Here’s how it works:

  • You only advance to the next course when you are confident that you have mastered one topic and are ready to move on to the next
  • You participate in hands-on exercises, tasks and practice exams that test your knowledge and give you confidence

Is Career Training Right For You? Find Out!

Take the Academy of Learning "Career Training Readiness Quiz"

This fun, online quiz takes 3 minutes to complete and you’ll get a personalized report. Identify your strengths and social style plus the training and positions you’re best suited for.Get Your Career Training Readiness Score Now

Accreditations

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B.C. Private Training
Institutions Branch

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B.C. Education
Quality Assurance

What Our Students Say About Us

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Explore the heartfelt testimonials from our satisfied students

Chantelle M

Office Clerk

"I came to AOLCC in September 2019 and I am glad I did. I came to here to better my education and enhance my skills. The staff are very friendly and help you whenever you need. I would highly recommend Academy of Learning because it is self-pace – you do it on your own time. Thank you AOL!!"

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5.0

Lori Germain

Medical & Social Services

"I chose to come attend AOLCC to further my education, to become self-sufficient, self-empowered and to get back into the work force doing what I truly love, to empower others suffering with addictions. I heard about the college from another student who enjoyed the school and her course. It was a good experience and I felt supported, always knowing there were coaches and help when I needed it. I was always supported and encouraged and I really enjoyed my time at AOLCC."

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5.0

Paula Hodgess

Medical & Social Services

"If and when I need extra training in any category, I will definitely be coming back to the Academy of Learning Career College. School has never come easy to me, but being here has been an excellent and very rewarding experience for me. Especially the support I received from Helen and Kyle, THEY ARE THE BEST!"

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5.0

Cathy Scheck

Administrative Assistant

"I was out of the country for 4 years and when I came back to Canada, I applied for some clerical positions with no luck. I found that most companies wanted certificates. That is when I came to AOLCC and with the help of the facilitators, I made the decision to enrol for the Administrative Assistant Diploma. I feel I learned a lot in every subject that I will take forward into a new career path."

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5.0

Tracy Gallup

Technology & Design

"Going to AOLCC has been a very good experience for me. The staff was informative and polite. Courses were taught very well and all my questions were answered. Thanks to the staff for everything."

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5.0

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Frequently Asked Questions

What career training programs are available in British Columbia?

AOLCC offers more than 30 diploma and certificate programs in business, healthcare, technology, accounting, and administration across Kamloops, Kelowna, Nanaimo, and Victoria.

How long does it take to complete a diploma?

Most programs are completed in 4 to 12 months. The self-paced structure means motivated students can finish even faster.

Is government funding available?

Yes. Eligible students in British Columbia may qualify for both federal and provincial funding options. This includes financial assistance that allows you to work full-time while studying, receive increased living allowances, and access zero-interest loans.

Can I work while attending AOLCC?

Absolutely. Our flexible learning model is designed for students who need to balance school with part-time or full-time work. Many of our students work while completing their programs.

Where are AOLCC campuses located?

We currently have campuses in Kamloops, Kelowna, Nanaimo, and Victoria - WestShore, with programs tailored to the needs of each region.

Our Campuses in British Columbia

With campuses in four strategic locations, AOLCC is your go-to career college in BC

Each AOLCC campus serves as a local hub for career skills training and community connection. Whether you are searching for colleges in Kamloops, BC, colleges in Nanaimo, BC, or a career college in Kelowna, our campuses are easily accessible and connected to local employers.

Kamloops

699 Victoria Street
A welcoming, centrally located campus in the heart of the city

Kelowna

347 Leon Avenue
Serving the Okanagan with flexible programs for career starters and changers

Nanaimo

1551 Estevan Road
Conveniently located for students on Vancouver Island seeking certificate programs

Victoria - WestShore

754 Goldstream Avenue
Offering diploma and certificate programs to students in Greater Victoria and beyond

Our campuses are accessible via public transit, and many offer nearby parking options. If you’re looking for career training in other BC locations, we can connect you with our extended AOLCC network.

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